Sharing the City Lodge Hotel Group Story

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Ever wondered who’s responsible for fluffing your pillows? Or who keeps your room nice and toasty during the cold winter months? What about why every staff member at all of the City Lodge Hotel Group hotels are just so happy, all of the time?

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If you’ve ever simply wondered what it would be like to work behind the scenes at a City Lodge Hotel Group hotel, all of our ‘secrets’ are revealed in a series of ‘Behind the Scenes’ videos at City Lodge, Road Lodge, and Town Lodge hotels. Contrary to what you may think, there are no minions or ‘Oompa-Loompas’ hiding in the corners of our hotels!

We’ve instead been blessed with hardworking individuals who always strive to go the extra mile for our guests.

Behind the scenes at City Lodge Hotel Group

We wanted to show off some of the passionate and dedicated people behind the scenes at our hotels, and how their dedication, leadership, teamwork, and commitment to kindness makes a positive difference in the lives of our guests, staff, communities, and environment. The City Lodge Hotel Group credo embodies this vision:

“Whilst our hotels are constructed with bricks and mortar, it is our people, and the relationships that they build with other people, that provide the real strength that allows us to grow and prosper.”

All of our staff are ordinary people, but every day they accomplish extraordinary things as people caring for people. We invite you to share in our stories by watching our favourite ‘behind the scenes’ videos below. You can also watch the full series on our YouTube channel!

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